GirviDesk Terms of Service

Last Updated: 17th August, 2026

These Terms of Service (“Terms”) govern your access to and use of GirviDesk (“GirviDesk”, “we”, “our”, or “us”), a cloud-based Software as a Service (SaaS) platform for managing gold loans and related business operations.

GirviDesk is currently owned and operated by Rahul Jain, Sole Proprietor, having its principal place of business at:

Bhootnath Market, Indira Nagar, Lucknow, Uttar Pradesh, India
Support Email: support@girvidesk.com
Support WhatsApp: +91 7800056700

By creating an account, accessing, or using GirviDesk, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not access or use GirviDesk.

1. Definitions

For the purposes of these Terms:

Account means your registered GirviDesk account.

Customer means any individual, business, organization, or entity using GirviDesk.

Subscription Plan means any Free or Paid plan offered by GirviDesk.

Content means all data, documents, photographs, customer records, loan records, collateral information, reports, and other materials uploaded or generated by a Customer.

Services means all software, websites, features, tools, dashboards, storage, and related services provided by GirviDesk.

Business Day means any day excluding public holidays in India.

Applicable Law means all laws and regulations applicable to the Customer in their jurisdiction.

Active Loan means any loan that has not been fully closed, redeemed, cancelled, written off, or otherwise marked as completed within GirviDesk. Loan limits applicable to subscription plans are determined based on the number of Active Loans at any given time.

2. Eligibility

You may use GirviDesk only if:

  • you are legally capable of entering into a binding agreement;
  • your use of the Services is permitted under the laws applicable to you;
  • the information you provide during registration is accurate and complete.

You must be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction (whichever is higher), to create an Account or use the Services.

If you are accessing the Services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Description of Services

GirviDesk is a cloud-hosted software platform primarily designed to assist businesses in managing gold loans, collateral, customer records, payments, reports, and related business operations.

GirviDesk is provided as a software platform only. GirviDesk is not:

  • a financial institution;
  • a bank;
  • a lender;
  • a pawn broker;
  • a legal advisor;
  • an accountant;
  • an auditor;
  • a regulatory authority.

Nothing within GirviDesk constitutes legal, accounting, taxation, lending, financial, or regulatory advice. Customers remain solely responsible for conducting their business in accordance with applicable laws.

4. Account Registration

You are responsible for maintaining accurate account information at all times. You agree that:

  • all registration information will remain accurate;
  • you will not impersonate another person or business;
  • you will not create accounts for fraudulent or unlawful purposes;
  • you are responsible for all activity occurring under your account.

GirviDesk may refuse registration or suspend any account at its sole discretion.

5. Account Security

You are solely responsible for:

  • safeguarding your password and login credentials;
  • restricting access to your devices;
  • maintaining appropriate internal security procedures;
  • all activities performed through your account.

The Customer is responsible for all actions, omissions, and activities performed by its employees, staff members, contractors, agents, or any other person who accesses the Services using credentials or permissions associated with the Customer’s Account.

You must immediately notify GirviDesk if you believe your account has been compromised.

GirviDesk is not responsible for losses resulting from unauthorized access caused by your failure to adequately protect your credentials.

6. Subscription Plans

GirviDesk offers multiple subscription plans, including a limited Free plan and various Paid plans.

Each plan includes different features, storage limits, staff limits, loan limits, and usage limits.

Current plan details are displayed on the GirviDesk website and within the application and may be updated from time to time.

The Free plan is intended solely for evaluation and testing purposes and is not intended for production or long-term business use.

GirviDesk may, at its sole discretion, modify plan features, pricing, limits, or availability at any time. Such changes shall not affect the remaining duration of an already-paid subscription unless required by law or expressly stated otherwise.

Upgrades and downgrades between paid subscription plans are both supported through the application. Where a downgrade is processed, any unused value remaining on the current plan is generally converted into additional subscription days on the new, lower-cost plan at that plan’s then-current pricing, applied immediately and without a cash refund. GirviDesk may modify, restrict, condition, or discontinue upgrade or downgrade functionality, in whole or in part, at its sole discretion and at any time.

7. Payments and Refunds

Paid subscriptions are available for various billing periods as displayed at the time of purchase.

Payment must be made in advance before access to paid features is granted.

Refunds

Monthly and three-month subscription plans are eligible for a refund if requested within seven (7) calendar days of the original purchase.

Once approved, access to the applicable subscription will terminate and the refund will be processed using the original payment method wherever reasonably possible.

Six-month and twelve-month subscription plans are non-refundable.

Refunds will not be provided for:

  • partial subscription periods;
  • unused features;
  • unused storage;
  • unused staff licenses;
  • failure to use the Service;
  • accidental purchases after the applicable refund period.

Approved refunds will be processed using the original payment method wherever reasonably possible. Full refund conditions and process are set out in GirviDesk’s Refund Policy, which forms part of these Terms.

Taxes

Unless expressly stated otherwise, all prices displayed by GirviDesk are exclusive of applicable taxes.

The Customer is responsible for payment of all applicable taxes, duties, levies, or governmental charges associated with the purchase or use of the Services, except taxes imposed on GirviDesk’s income.

8. Suspension of Services

GirviDesk may, at its sole discretion, suspend, restrict, or temporarily disable access to any Account or the Services at any time, with or without prior notice, if we reasonably believe that:

  • these Terms have been violated;
  • payment for a paid subscription has not been received;
  • the Services are being used unlawfully;
  • the Account poses a security risk;
  • the Services are being abused or misused;
  • fraudulent, deceptive, or suspicious activity is detected;
  • continued access may adversely affect GirviDesk, its infrastructure, other customers, or third parties;
  • suspension is necessary to comply with applicable law or a lawful request from a governmental authority.

During suspension, access to the dashboard and paid features may be disabled in whole or in part.

Suspension does not relieve the Customer of any outstanding payment obligations.

GirviDesk shall not be liable for any losses arising from suspension of an Account in accordance with these Terms.

9. Expired Subscriptions

If a paid subscription expires and is not renewed:

  • access to the GirviDesk dashboard and Services may be suspended;
  • Customer data may remain stored for up to thirty (30) days following suspension, subject to these Terms and GirviDesk’s then-current data retention practices;
  • during this period, the Customer may reactivate the subscription by purchasing an eligible plan.

If the subscription is not renewed within this period, access to the Account and its associated data through the Services will be removed, and the Account may be marked for deletion within GirviDesk’s systems in accordance with its then-current data handling procedures, without further notice. GirviDesk does not warrant that marking an Account for deletion results in immediate or complete erasure from every underlying system, and disclaims all liability regarding the retrievability, continued existence, or complete removal of any data after this period has elapsed. GirviDesk is under no obligation to retain, recover, or restore data once this period has elapsed, except where it voluntarily chooses to do so or where required by applicable law.

10. Account Deletion

Customers may permanently delete their Account through the methods provided by GirviDesk.

Account deletion is intended to be permanent from the Customer’s perspective. Before requesting deletion, Customers should export and preserve any information they wish to retain, since GirviDesk cannot guarantee that any specific piece of information will be recoverable once a deletion request has been processed.

After deletion is processed:

  • Account access will be removed;
  • Customer Content, uploaded files, reports, and generated documents will no longer be accessible to the Customer or to any user of the deleted Account through the Services;
  • settings and configurations will be removed from the active platform.

GirviDesk does not warrant that deletion results in immediate erasure from every underlying system, and disclaims all liability regarding the retrievability or continued existence of any data after an Account is deleted. Deleted Accounts cannot be restored through the Services. Customers are solely responsible for exporting and retaining any data they wish to preserve before deleting their Account.

11. Customer Data

Except as expressly stated in these Terms, Customers retain ownership of the data they upload to GirviDesk.

Customers represent and warrant that they possess all necessary rights, permissions, consents, and legal authority to upload, store, process, manage, and use Customer Content through the Services, and that such use does not violate any applicable law or the rights of any third party.

By using the Services, Customers grant GirviDesk a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Customer Content solely for the purpose of operating, maintaining, securing, supporting, improving, and providing the Services.

This license terminates when Customer Content is permanently deleted, except where continued retention is required by applicable law or reasonably necessary for legal compliance, security investigations, or dispute resolution.

12. Confidentiality

GirviDesk recognizes that Customer Content may contain confidential business information.

GirviDesk will take commercially reasonable measures to protect Customer Content from unauthorized access.

Except as permitted by these Terms, required by law, or necessary to operate and support the Services, GirviDesk will not intentionally disclose Customer Content to unrelated third parties without the Customer’s authorization.

13. Access to Customer Data

GirviDesk respects Customer privacy.

However, authorized personnel may access Customer data where reasonably necessary to:

  • provide technical support;
  • investigate software issues;
  • maintain the Services;
  • resolve customer requests;
  • detect abuse or fraud;
  • comply with legal obligations;
  • protect the security or integrity of the Services.

GirviDesk may disclose Customer data where required by applicable law, court order, governmental authority, or lawful legal process.

14. Customer Responsibilities

Customers are solely responsible for:

  • the accuracy of all information entered into GirviDesk;
  • maintaining accurate customer records;
  • verifying loan calculations;
  • verifying interest calculations;
  • reviewing agreements before issuing them;
  • reviewing receipts before providing them to customers;
  • verifying packet slips and other generated documents;
  • maintaining copies of important business records;
  • complying with all applicable laws, regulations, and licensing requirements;
  • maintaining appropriate internal accounting procedures;
  • protecting login credentials;
  • supervising employees who have access to the Account.

GirviDesk does not verify the correctness of Customer-entered information.

15. Loan Calculations and Generated Documents

GirviDesk performs calculations based upon the information, settings, interest rates, and configuration provided by the Customer.

Customers acknowledge that:

  • software calculations may depend upon information supplied by the Customer;
  • incorrect configuration may produce incorrect results;
  • generated documents may require manual review;
  • legal requirements vary across jurisdictions.

Accordingly, Customers must independently verify loan calculations, interest calculations, maturity dates, repayment schedules, agreements, receipts, notices, packet slips, reports, and all other generated documents before relying upon or issuing them.

GirviDesk makes no warranty regarding the legal validity, enforceability, completeness, or regulatory compliance of any generated document.

16. Media Uploads

Certain subscription plans permit Customers to upload photographs or other media.

Customers represent and warrant that they possess all rights necessary to upload such content.

Customers must not upload:

  • unlawful content;
  • infringing material;
  • malicious software;
  • harmful code;
  • content violating privacy rights;
  • or any material prohibited by applicable law.

GirviDesk may compress, optimize, resize, or otherwise process uploaded media for operational purposes without affecting ownership.

GirviDesk may remove content that violates these Terms.

17. Acceptable Use

Customers shall not:

  • reverse engineer, decompile, disassemble, or attempt to discover the source code of GirviDesk;
  • copy or reproduce any part of the software;
  • sell, lease, sublicense, or redistribute the Services;
  • create derivative works based upon GirviDesk;
  • use GirviDesk to compete with GirviDesk;
  • scrape, crawl, harvest, or extract data from the Services;
  • use automated scripts, bots, or software to access the Services without written authorization;
  • interfere with the operation or security of the Services;
  • upload viruses or malicious code;
  • attempt unauthorized access to any Account, server, database, or network;
  • use the Services for fraudulent, deceptive, unlawful, or abusive activities;
  • circumvent usage limits or subscription restrictions;
  • share Accounts in violation of subscription limits.

GirviDesk may, at its sole discretion, investigate suspected violations and take appropriate action, including suspension or permanent termination of the Account.

18. Fair Usage Policy

Although certain plans may be described as “Unlimited,” such usage is subject to reasonable and fair use. Customers must not use the Services in a manner that places an excessive, abnormal, or disproportionate burden on GirviDesk’s infrastructure compared to typical business use. GirviDesk may, at its sole discretion, implement reasonable technical limits, require plan upgrades, restrict abusive usage, or suspend Accounts where usage materially affects the stability, security, or performance of the Services or other customers.

19. Intellectual Property

GirviDesk and all related software, source code, databases, user interfaces, designs, trademarks, logos, documentation, graphics, text, and other materials are and shall remain the exclusive property of Rahul Jain and/or any future legal entity to which ownership of GirviDesk is lawfully transferred.

Nothing contained in these Terms transfers ownership of any intellectual property to the Customer.

The Customer shall not remove, alter, obscure, or modify any copyright, trademark, proprietary notice, logo, or branding appearing within the Services.

Customers receive only a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms.

Feedback, suggestions, feature requests, comments, ideas, or other submissions voluntarily provided to GirviDesk may be used by GirviDesk without restriction or compensation to the Customer.

No rights are granted except those expressly stated herein.

20. Service Availability

GirviDesk is provided on an “as available” basis.

While we strive to provide a reliable and secure service, we do not guarantee that the Services will be uninterrupted, error-free, secure, or continuously available.

The Services may become unavailable due to, including but not limited to:

  • scheduled maintenance;
  • emergency maintenance;
  • software updates;
  • infrastructure upgrades;
  • hardware failures;
  • internet connectivity issues;
  • cloud provider outages;
  • power failures;
  • cybersecurity incidents;
  • third-party service interruptions; or
  • circumstances beyond our reasonable control.

Customers acknowledge that temporary interruptions are an inherent characteristic of internet-based services.

GirviDesk makes no representation or commitment regarding its future capacity, scalability, or ability to support increased usage, transaction volumes, storage needs, or growth in the number of Customers, and does not guarantee that the Services will continue to perform at the same level of speed, reliability, or availability as usage or demand increases. GirviDesk reserves the right to modify infrastructure, introduce usage limits, restrict onboarding of new Customers, or otherwise manage capacity as it reasonably considers necessary, and shall have no liability for any degradation in performance, availability, or service quality that results from growth in usage or demand, or from GirviDesk’s inability to scale its infrastructure or operations to meet such growth.

GirviDesk shall not be liable for losses resulting from temporary or prolonged service interruptions, or from GirviDesk’s inability to scale to meet demand.

21. Maintenance

GirviDesk may periodically perform maintenance, upgrades, security improvements, or infrastructure changes.

Where reasonably practicable, advance notice of planned maintenance will be provided through the application or other communication channels.

Emergency maintenance may be performed without prior notice where necessary to protect the stability, security, or integrity of the Services.

Customers acknowledge that maintenance may temporarily limit or prevent access to the Services.

22. Third-Party Services

GirviDesk may rely upon or integrate with third-party products, infrastructure, payment processors, cloud providers, communication providers, or other external services.

GirviDesk does not own or control such third-party services.

Accordingly, GirviDesk is not responsible for:

  • failures of third-party infrastructure;
  • payment gateway interruptions;
  • internet outages;
  • telecommunications failures;
  • cloud service disruptions;
  • delivery delays;
  • changes to third-party services;
  • third-party security incidents.

Use of third-party services may also be subject to their own terms and privacy policies.

23. Exporting and Backing Up Data

Customers are solely responsible for maintaining copies of important business records.

GirviDesk provides export functionality on eligible subscription plans as described by the applicable plan.

Customers should regularly export and securely store their important records.

GirviDesk is not a backup service and should not be relied upon as the sole repository of critical business information.

Failure to maintain independent backups is entirely at the Customer’s own risk.

24. No Professional Advice

GirviDesk provides software tools only.

Nothing contained within the Services constitutes:

  • legal advice;
  • accounting advice;
  • tax advice;
  • financial advice;
  • investment advice;
  • regulatory advice;
  • lending advice; or
  • professional consulting.

Customers are solely responsible for obtaining professional advice where required.

Customers are solely responsible for ensuring that their use of GirviDesk complies with all applicable laws, regulations, licensing requirements, tax obligations, accounting standards, consumer protection laws, anti-money laundering requirements, know-your-customer obligations, data protection laws, and any other legal requirements applicable to their business or jurisdiction.

GirviDesk does not provide regulatory compliance services and makes no representation that use of the Services alone satisfies any legal or regulatory requirement.

GirviDesk shall not be responsible for penalties, fines, regulatory actions, investigations, or legal consequences arising from a Customer’s failure to comply with applicable law.

25. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided “AS IS,” “AS AVAILABLE,” and “WITH ALL FAULTS.”

GirviDesk expressly disclaims all warranties and representations, whether express, implied, statutory, or otherwise, including but not limited to: merchantability; fitness for a particular purpose; accuracy; reliability; uninterrupted availability; compatibility; security; non-infringement; satisfactory quality.

GirviDesk does not warrant that:

  • the Services will always be available;
  • defects will be corrected;
  • calculations will always be accurate;
  • reports will always be complete;
  • documents generated by the Services will satisfy legal requirements;
  • the Services will meet every Customer’s expectations or business requirements;
  • the Services will continue to be able to support the Customer’s business as it grows in scale, volume, or complexity.

Customers acknowledge that they use the Services entirely at their own risk.

26. Limitation of Liability

To the maximum extent permitted by applicable law, GirviDesk, Rahul Jain, and any future owner or operator of GirviDesk shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, loss of revenue, loss of business, loss of customers, loss of goodwill, loss of anticipated savings, business interruption, corruption of data, loss of data, reputational damage, regulatory penalties, taxation issues, accounting errors, lending losses, interest calculation disputes, customer disputes, legal expenses, or any other commercial losses, arising out of or relating to the use of, inability to use, or reliance upon the Services, regardless of the legal theory asserted and even if GirviDesk has been advised of the possibility of such damages.

Without limiting the foregoing, GirviDesk shall not be responsible for losses resulting from:

  • incorrect information entered by Customers;
  • incorrect software configuration;
  • failure to review generated documents;
  • employee mistakes;
  • forgotten passwords;
  • unauthorized access caused by Customer negligence;
  • deleted Accounts;
  • expired subscriptions;
  • failure to export data;
  • internet failures;
  • cloud infrastructure failures;
  • hardware failures;
  • malware;
  • cyberattacks;
  • force majeure events;
  • third-party service failures;
  • loss, corruption, or unavailability of Customer Content however arising;
  • GirviDesk’s inability, at any time, to scale its infrastructure, systems, or operations to meet a Customer’s growth in usage, volume, or demand;
  • or circumstances beyond GirviDesk’s reasonable control.

To the fullest extent permitted by law, GirviDesk’s total aggregate liability for all claims arising from or relating to the Services shall not exceed the total subscription fees actually paid by the Customer to GirviDesk during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not permit certain limitations of liability. In such jurisdictions, liability shall be limited to the greatest extent permitted by applicable law.

27. Customer Indemnification

The Customer agrees to defend, indemnify, and hold harmless GirviDesk, Rahul Jain, future owners or operators of GirviDesk, employees, contractors, agents, and affiliates from and against any claims, actions, proceedings, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and reasonable legal fees arising out of or relating to:

  • the Customer’s use of the Services;
  • Customer Content;
  • violation of these Terms;
  • violation of applicable law;
  • infringement of third-party rights;
  • disputes between the Customer and their own customers;
  • inaccurate or unlawful records maintained by the Customer;
  • negligent or fraudulent acts by the Customer or their personnel.

This obligation survives termination of these Terms.

28. Force Majeure

GirviDesk shall not be liable for any delay, interruption, failure, or inability to perform its obligations where such failure results from events beyond its reasonable control.

Such events include, but are not limited to: natural disasters; floods; earthquakes; fires; epidemics or pandemics; war; terrorism; civil unrest; governmental actions; changes in law; strikes; internet outages; telecommunications failures; cloud provider failures; cyberattacks; power failures; transportation disruptions; or any other event beyond GirviDesk’s reasonable control.

During such events, GirviDesk’s obligations shall be suspended for the duration of the event without liability.

29. Termination

GirviDesk may, at its sole discretion, suspend, restrict, or permanently terminate any Account or access to the Services at any time where we reasonably determine that:

  • these Terms have been violated;
  • applicable laws have been violated;
  • fraudulent, deceptive, abusive, or unlawful activity has occurred;
  • the Services have been used in a manner that threatens the security, stability, or integrity of GirviDesk or its users;
  • false or misleading information has been provided;
  • payment obligations have not been fulfilled;
  • continued access is likely to expose GirviDesk to legal, financial, operational, or security risks; or
  • termination is necessary to comply with applicable law or a lawful request from a governmental authority.

Nothing in these Terms obligates GirviDesk to continue providing the Services indefinitely.

Termination of an Account does not relieve the Customer of any outstanding payment obligations incurred prior to termination.

Termination may occur immediately and without prior notice where GirviDesk reasonably believes that immediate action is necessary to protect the Services, other Customers, or comply with applicable law.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any provisions intended by their nature to survive termination shall continue to remain in effect after termination.

30. Changes to the Services

GirviDesk is continuously developed and improved.

Accordingly, GirviDesk may, at any time and without liability: introduce new features; discontinue existing features; modify the user interface; change technical specifications; revise storage limits; revise usage limits; modify supported file formats; alter subscription plans; change infrastructure; improve security measures; or otherwise modify the Services.

GirviDesk may from time to time offer experimental, preview, or beta features. Such features are provided solely for evaluation purposes, may be modified or discontinued at any time, and may not perform as intended. Beta features are provided without any warranty and may be subject to additional usage restrictions.

GirviDesk shall use reasonable efforts to avoid material disruption but makes no guarantee that any particular feature or functionality will remain available indefinitely.

31. Marketing Material

Screenshots, promotional materials, demonstrations, pricing pages, feature lists, documentation, blog posts, videos, advertisements, and other marketing materials are provided solely for general informational purposes.

Unless expressly stated otherwise in writing, such materials do not constitute a contractual guarantee that any particular feature, workflow, interface, functionality, design, or capability will remain available.

GirviDesk may, at its sole discretion, modify, replace, improve, discontinue, or remove any feature or functionality at any time without liability.

32. Changes to these Terms

GirviDesk may revise these Terms from time to time.

Updated Terms become effective upon publication on the GirviDesk website or within the Services unless otherwise stated.

Where changes materially affect Customer rights or obligations, GirviDesk may provide additional notice through the application, email, or other reasonable communication methods.

Continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms.

If the Customer does not agree with the revised Terms, the Customer must discontinue use of the Services.

33. Electronic Communications

By creating an Account or using the Services, the Customer agrees to receive communications electronically.

Such communications may include: service announcements; maintenance notices; billing notifications; security alerts; legal notices; account-related messages; policy updates; and other communications relating to the Services.

Electronic communications provided through email, the GirviDesk dashboard, or other designated communication channels shall satisfy any legal requirement that such communications be in writing.

34. Assignment

The Customer may not assign, transfer, sublicense, or otherwise transfer any rights or obligations under these Terms without the prior written consent of GirviDesk.

GirviDesk may assign, transfer, sell, license, or otherwise transfer ownership of the Services, these Terms, or any associated rights and obligations to any individual, partnership, company, corporation, or other legal entity without requiring the Customer’s consent.

These Terms shall be binding upon and benefit the parties and their respective successors and permitted assigns.

35. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

The invalidity of one provision shall not affect the validity or enforceability of any other provision.

36. Waiver

Failure by GirviDesk to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Any waiver shall be effective only if made expressly in writing by GirviDesk.

37. No Partnership

Nothing contained in these Terms shall be construed as creating any partnership, joint venture, agency, employment, franchise, fiduciary, or representative relationship between GirviDesk and the Customer.

Neither party has authority to bind or act on behalf of the other except where expressly agreed in writing.

38. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between the Customer and GirviDesk regarding the use of the Services.

These Terms supersede all prior or contemporaneous discussions, communications, understandings, representations, proposals, or agreements relating to the Services.

39. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Subject to applicable law, the courts located in Lucknow, Uttar Pradesh, India, shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or the Services.

The Customer irrevocably submits to the exclusive jurisdiction of such courts.

40. Entire Discretion

Wherever these Terms state that GirviDesk may act in its “sole discretion” or “reasonable discretion,” GirviDesk shall exercise such discretion in good faith based on operational, legal, security, technical, commercial, or business considerations. Nothing in these Terms shall obligate GirviDesk to provide detailed reasons for decisions regarding suspension, feature availability, pricing, plan eligibility, or termination, except where required by applicable law.

41. Contact Information

For questions regarding these Terms or the Services, Customers may contact:

GirviDesk
Operated by Rahul Jain (Sole Proprietor)
Bhootnath Market, Indira Nagar
Lucknow, Uttar Pradesh, India
Email: support@girvidesk.com
WhatsApp Support: +91 7800056700

Final Provisions

By creating an Account, purchasing a subscription, or otherwise accessing or using GirviDesk, the Customer acknowledges that they have read, understood, and agree to be legally bound by these Terms of Service.

End of Terms of Service